Shipping policy
🚚 Processing Time
All orders are made to order and processed within 1–3 business days.
During high-demand drops (such as DEFCON releases), processing times may be slightly longer. We appreciate your patience while we prepare your order.
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🌍 Shipping Times
🇬🇧 UK Orders
Estimated delivery: 2–5 business days after processing.
🌍 International Orders
Estimated delivery: 5–12 business days after processing.
Please note that delivery times may vary depending on your location, customs processing, and courier delays.
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💸 Shipping Costs
We offer free UK shipping on orders over £75.
Shipping rates for all other orders are calculated at checkout based on your location.
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📦 Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your delivery every step of the way.
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⚠️ Delays
While we do everything we can to ensure your order arrives on time, we are not responsible for delays caused by:
- Courier services
- Customs processing
- Incorrect shipping details provided at checkout
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📍 Incorrect Address
Please ensure your shipping details are correct at checkout.
If an incorrect address is entered:
- We are not responsible for lost packages
- Please contact us immediately if you notice an error
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❌ Lost or Stolen Packages
If your order is marked as delivered but has not been received:
👉 Please contact the courier first
👉 Then contact us and we’ll do our best to assist you
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🍌 Need Help?
Got a question about your order? We’ve got you.
Tap the contact button and we’ll take it from there.
Every order is packed with care — and a little bit of Banana energy 🍌