Shipping Policy – Goin’ Bananas Co.

🚚 Processing Time

All orders are processed within 1–3 business days.
During high-demand drops like DEFCON releases, processing may take a little longer. We appreciate your patience.

🌍 Shipping Times

🇬🇧 UK Orders

Estimated delivery: 2–5 business days

🌍 International Orders

Estimated delivery: 5–12 business days

Delivery times can vary depending on location, customs, and courier delays.

💸 Shipping Costs

Free UK shipping on orders over £75
Standard shipping rates are calculated at checkout

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect. Return shipping costs are non-refundable.

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos, and we will resolve the issue as quickly as possible.

📦 Order Tracking
Once your order has been shipped, you’ll receive a tracking number by email so you can follow your delivery.

⚠️ Delays
We are not responsible for delays caused by:
courier services
customs processing
incorrect shipping details provided at checkout

📍 Incorrect Address
If an incorrect address is entered:
we are not responsible for lost packages
please contact us immediately if you notice an error

❌ Lost or Stolen Packages
If your order is marked as delivered but you haven’t received it:
please contact the courier first
then contact us and we’ll do our best to help

🍌 Need Help?
Got a question about your order? We’ve got you.
Tap the button below and we’ll take it from there.

Every order is packed with care — and a little bit of Banana energy 🍌